FAQ

Access control systems can be used anywhere there is a need to regulate access into or around premises, or even specific areas of a premises. Specific areas of a premises can be controlled, limiting who can enter certain parts of the building at given times.

If you have any problems with your alarm you can contact our Service & Maintenance line where a colleague will be able to assist you 24 hours a day, 7 days a week

Not as long as you might think. Once you’re completely satisfied with our proposal and have signed to agree that you’re happy for us to begin, we do just that; dedicating our time and resources to building a home automation, lighting control, or home cinema installation to your exact specifications. That said, given the bespoke nature of our work, we can only provide you with a project timeline once we know exactly what your installation entails. Most projects take between a month and several months, whilst major, large-scale installations can take over a year to complete.

The government believes that CCTV deters ‘opportunistic’ crime, where people take advantage of a situation on the spur of the moment. There is ample evidence that it is particularly effective at reducing ‘vehicle related’ crime. CCTV cameras are also creating a vastly increased rate of convistion after crime are detected. Anyone caught on CCTV committing an offence is very likely to plead guilty, thus saving time in long and expensive court appearances.

Security is paramount for everyone, so we can all benefit from an access control system—from large corporations to small business owners and everyone in between. The following three industries commonly adopt access control technologies: Financial institutions Banks are constantly under threat, and they need to manage security without employing physical security. An IoT access control system, for example, can lock doors and offices remotely without the need for physical intervention. Multi-site businesses Businesses with multiple sites have particular challenges when it comes to security. Traditional locks are not secure, and legacy access control systems present logistical challenges as each site requires its own individual server. A high level of support is also be required to make sure employees visiting multiple sites have the access they need. However, the new cloud-based systems allow businesses the flexibility to scale up and provide security at multiple locations without each site needing an individual server. Remote access allows a single interface located anywhere globally to give and restrict access and permissions for all employees. This removes the administrative responsibility from the company’s own IT department. Education providers Providing security for students and teaching staff must be every institution’s top priority. Parents and students want to be sure that only people who have legitimate access to the facilities are onsite. Access control systems allow institutions to set parameters for specific individuals, including delivery drivers. Time restrictions can also be set for contractors who can only be on-site during particular hours. Healthcare services The logistics behind hospitals are complex. For example, many restricted access areas constantly change depending on the time of day. Shift patterns also pose challenges; individuals need access to places only when they are officially working. Moreover, healthcare facilities need to ensure that people with the correct permissions can access drugs, equipment, and sensitive records whilst allowing the free movement of people around public access areas.

Yes, as systems have battery backup plans for emergencies to keep the access control system functioning. If the power is out for longer than the battery backup can accommodate, this is a situation in which you would need to utilize physical keys.

Access control systems begin with a consultation with us at Surveillance Secure. Hardware will be needed for physical access systems, including card or fob readers, door switches, and a control panel. The control panel is integral to the system and controls all the different access points of the building. Access control systems are versatile and can grow with your business, so if you need a bigger system, simply integrate a new control panel. The server of the system will have all the users in a database, which allows for customization of access times and locations. When the card is introduced to the reader, a frequency is read by the controller, and the user is verified through the database. If verified, the door will unlock. If not, the controller registers the breach and the proper monitors will be notified.

Biometric access control is a developing technology that relies on human characteristics like fingerprint scanning and facial recognition to work alongside or replace, traditional means of access. The advantages of biometrics are pushing the technology forward rapidly. For example, with cards, codes, or PINs you can never be completely certain of who has access to the card or who uses the code to gain entry. With biometrics you can be certain that only the intended user is given access, resulting in reduced loss and increased accountability. You can find out more about biometric access control here.

Managing employee and visitor access rights at single or multiple locations can become a complex task with many moving parts. But with safety and security on the line, you can’t afford to have a weak link or any gaps in your system. But how can you ensure that you meet your security targets while also achieving the flexibility to deal with new locations, new requirements, and new technology? AYS System Offers best Access Control system installation Services in the UK

Yes echo devices have ESP (Echo Spatial Perception) which means that only the closest device responds. You can also change the wake word for each device. See Amazon help for more details.

Hard-wiring is a good and reliable option for home automation systems – we ensure to avoid drilling in holes but in some instances when there is a need to make holes we would ask you in the first place…

The 3 most sought-after devices that are coordinated with any of the home automation systems are lighting control device to turn on/off the lights as per the user’s requirement, heating control device to preserve temperature depending on the climate conditions which too makes a difference to save energy and to control the television/music system.

A variety of smart home devices and systems are presently available on the market. Each of these comes with a unique set of features and different specifications. You may get confused about what to choose with so many options. Make sure that the gadgets you add are compatible with each other or just go ahead and get yourself a smart hub that will bridge any gaps. The market today has smart home devices from popular brands like Wink, SmartThings, Google Home, Amazon Echo, etc. Wink Hub 2 supports BLE, Z-Wave, and Zigbee. Additionally, it integrates with Philips Hue, Amazon Alexa, Canary, Lutron, Canary, and iHome. Samsung SmartThings also supports several protocols. These products work with Bluetooth, Wi-Fi, Z-Wave standards, and Zigbee. Amazon Echo integrates with Philips Hue, ecobee, Insteon, Honeywell, Nest, and Belkin WeMo. Google Home is the latest hub offering fewer product integrations when compared to Amazon Echo and Samsung SmartThings.

Home automation is in high demand, and thereby, it increases home value. Today, everyone wants to live in a smart home and enjoy advanced technologies. When a house uses smart technology, the homeowner can most likely raise their asking price. It would be best if the homeowner worked with a licensed real estate agent, though, to ensure your price falls within what the market can bear. AYS System offers Best Home Automation Services in the UK

This is a type of Video Analytics. When the recorder detects that there has been movement in some camera footage then it will record. You are able to configure it to record several seconds before the movement was detected and you are able to configure the recorder to send an email notification when this happens too. There are also sensitivity settings that allow you to adjust how much movement is detected before an action is triggered. Due to the nature of motion detection, we do not recommend this to be used for cameras that will face objects that may sway in the wind, such as trees

Choosing the right CCTV camera system for your home would depend on several factors like where and how many cameras you need to set up, how much footage will you store and for how long, and how would you need to access your stored footage. You can consult a CCTV provider to get detailed guidelines on the system based on your unique needs.

You can use either a physical router for your network (wired) or a WiFi connection (wireless). Wired networks tend to be more secure and reliable, and although WiFi is easier, it leads to an increased need for security. Surveillance Secure can help you encrypt these networks and customize a wireless network to minimize the chances of any problems with a WiFi setup. You may also choose to use a cellular network, which tends to be safer than WiFi, but also slower. Surveillance Secure can discuss your options with you to determine which one would be best for your custom setup and security needs.

If you want to protect your business, home, or any other private property, CCTV has never been as accessible as it is now. With low prices, easy installation and the technology allowing you to get HD pictures now is a good time to invest in a CCTV system. Working in conjunction with an alarm system, CCTV makes a great deterrent for would-be thieves.

Yes they can. Some cameras can come with built in Infra Red or a device can be added so that the picture quality doesn’t degrade in the dark. Once a survey has been completed and we have understood what a client wants from theirs cameras we will specify the solution that meets your objectives. AYS System Offers the best CCTV Camera Installation Services in the UK

Yes, depending on their size, they may well. We can install pet friendly sensors to ensure your furry family members don't set any alarm bells ringing.

Provided your security system is regularly maintained, the battery back-up in your control panel will be ready to kick-in and continue providing the security you need for up to eight hours.

First, a break-in or other event takes place, such as a fire or a technical problem. This is detected by a corresponding device (such as a door or window contact, motion detector, or smoke detector). The detector reports the event to the control panel. The signal is transmitted either by cable or by a wireless system. The control panel is the alarm system’s brain. It evaluates the signals and decides what to do. Depending on how the control panel is programmed, this chain of events culminates in a reaction: the siren sounds, the lights go on or a monitoring station is notified.

Good alarm systems are less expensive than you think. The feeling of safety is priceless.

There are two main categories of intruder alarms: wired and wireless. Wired alarms are integrated into the wiring of a property either during its build, or when it is renovated. Wireless alarms on the other hand work via sensors that are connected to a control panel through radio signals. Wireless alarms are ideal for retrospective fits and where you don’t want to go to the trouble of channeling cabling into walls. Both types of alarm work through sensors. These could be for example vibration, door contact, or passive infrared detector. Once the sensor is initiated it sends a signal to the control panel which then in turn activates an alarm. The alarm itself can take different forms: it may emit an audible tone, or it may be both audible and visual, i.e. a bell and a flashing light. There are also alarms that send signals to remote alarm receiving centers which then go on to inform your choice of personnel, such as a keyholder or the police. Which type of alarm you choose should be something you discuss with your security consultant, as they will be able to guide you as to the right model for your particular property and level of risk.

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